How to Add a WhatsApp Bot as a Data Source

Step 1: Open sysConnector

1. Navigate to https://app.sysconnector.com/

2. Log in to your sysConnector account.

Step 2: Create a WhatsApp Bot Automation

1. Go to the Automation tab in sysConnector

2. Click WhatsApp Bot → Create WhatsApp Bot

1. Fill in the bot details:

   • Bot Name

   • Welcome Message

   • Thank You Message

2. Add your questions:

   • Question Text

   • Field Name (use lowercase and underscores only)

   • Field Type (e.g., text, number, email)

   • Required (Yes/No)

3. Add as many questions as needed

4. Click Create to finish the bot automation

Step 3: Open Data Sources

1. Click Data Sources from the left-hand menu.

2. Click Connect New App.

Step 4: Select WhatsApp Bot

1. From the list of available integrations, select WhatsApp Bot.

2. From the dropdown, choose the bot automation you just created.

Step 5: Enter Twilio Configuration

You will need to provide:

• Twilio Account SID

• Twilio Auth Token

• WhatsApp Business Number

• Webhook URL

Webhook Setup Instructions:

1. Log in to your Twilio Console

2. Navigate to Messaging → Settings → WhatsApp Sandbox (or your WhatsApp Sender)

3. Find the "When a message comes in" field

4. Paste your Webhook URL

5. Set HTTP Method to POST

6. Click Save

Check the box “I have added this webhook URL to my Twilio account”

Step 6: Account Naming

Give this account a name so it’s easy to identify later in your connected accounts.

Step 7: Connect WhatsApp Bot

Click Connect WhatsApp Bot

You will see a success message:

App Connected – Your WhatsApp Bot has been connected successfully

Your WhatsApp Bot integration is now active, and responses from users will begin syncing automatically.

You’re All Set!

sysConnector is now connected to your WhatsApp Bot, and responses from users will begin syncing automatically.